Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Fortavex Compliance Labs ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Fortavex Compliance Labs provides FCC compliance remediation services, including but not limited to:

• Takedown Services: Filing confidentiality requests with the FCC and coordinating removal from third-party aggregator sites
• Audit Services: Comprehensive review of FCC filing portfolios to identify exposure
• Monitoring Services: Ongoing surveillance of FCC databases and automatic remediation of new exposures

We act on your behalf to file requests with regulatory agencies but cannot guarantee specific outcomes, as final decisions rest with the FCC and other third parties.

3. Client Responsibilities

By using our services, you agree to:

• Provide accurate and complete information about your company and FCC filings
• Confirm that you have authority to request remediation for the identified filings
• Respond promptly to requests for additional information or documentation
• Pay all fees associated with the services you request
• Not use our services for any unlawful purpose

4. Fees and Payment

Fees for our services are as stated on our website or in a written quote provided to you. Payment terms include:

• Payment is due upon acceptance of a quote or as otherwise specified
• All fees are quoted in US dollars unless otherwise specified
• We accept payment via credit card, ACH transfer, or wire transfer
• Late payments may be subject to interest charges at the rate of 1.5% per month

We reserve the right to modify our pricing at any time. Price changes will not affect services already purchased.

5. Refund Policy

Due to the nature of our services, refunds are handled on a case-by-case basis:

• If we have not yet begun work on your request, you may receive a full refund
• Once work has commenced, refunds are prorated based on work completed
• No refunds are available after a filing has been submitted to the FCC
• Refunds will be processed within 30 days of approval

6. No Guarantee of Results

While we use our expertise to maximize the likelihood of successful remediation, we cannot guarantee:

• That the FCC will approve any specific confidentiality request
• Specific timelines for FCC processing (which varies based on their workload)
• Complete removal from all third-party websites
• That previously indexed content will be removed from search engine caches

Our service fee covers the preparation and filing of requests, regardless of outcome.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Fortavex Compliance Labs and is protected by intellectual property laws.

You retain all rights to the information and documents you provide to us. We will only use your information as necessary to provide our services.

8. Confidentiality

We understand the sensitive nature of the information you share with us. We will maintain the confidentiality of all client information and will not disclose it to third parties except as necessary to provide our services or as required by law.

9. Limitation of Liability

To the maximum extent permitted by law, Fortavex Compliance Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Damages arising from FCC denial of confidentiality requests
• Damages arising from third-party actions or inactions
• Any damages exceeding the fees paid for the specific service

10. Indemnification

You agree to indemnify and hold harmless Fortavex Compliance Labs and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

Either party may terminate the service relationship at any time with written notice. Upon termination:

• You remain responsible for any fees for services already rendered
• We will provide you with any deliverables for completed work
• Confidentiality obligations will survive termination

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Fortavex Compliance Labs regarding the use of our services.

16. Contact Information

If you have any questions about these Terms, please contact us at: